Privacy Policy

Digirhino is a technology platform operated as a product of INAYA NEXTGEN INFOMIX PVT LTD. This Privacy Policy applies to customers, partners, and engineers who use the Digirhino website, mobile apps, and portals.

We may collect mobile numbers, profile details, KYC documents (for partners and engineers), service requests, addresses and pincodes, device information, job photos, payment records, location data shared during active jobs, and communication needed to deliver repair and IT support services.

Data is used to verify accounts, process bookings, assign partners and engineers, send job updates, issue bills, handle quotations, operate payouts and settlements, prevent fraud, and improve service quality across the platform.

Relevant booking details are shared only with approved partners, assigned engineers, payment processors, and our internal admin team — strictly to deliver the service you requested. We do not sell your personal data.

All payment-related transactions on Digirhino — including visiting fees, repair charges, AMC, quotations, and online or cash payment records — are collected and processed in the name of INAYA NEXTGEN INFOMIX PVT LTD as the operating company behind the product. Payment receipts and invoices may display INAYA NEXTGEN INFOMIX PVT LTD and/or Digirhino branding.

We use reasonable technical and operational safeguards to protect account and service data. Please keep your OTP and login access private and do not share them with anyone claiming to be support unless verified through official channels.

Service, KYC, and payment records may be kept for operations, billing, dispute resolution, partner/engineer compliance, and legal requirements. You may contact us to ask about data related to your account.

Privacy questions and data requests are handled by INAYA NEXTGEN INFOMIX PVT LTD, the Digirhino Team, and authorised team members. Contact us via the contact page, email support@digirhino.app, or call +91 7070 5151 93.